Customer Problem:
I have a 2016 Chrysler 200. I used the wiTECH2 Micropod 2 interface to diagnose my car. Firstly I connected the Micropod 2 to vehicle, the read indicator is on, and then I connected to laptop to run the software. I remember the network connection well. But when I tried to register, a message appeared on the screen “Registration is needed
Device with serial number*** is not registered. Please check the knowledge
base to determine how to register a device”. How to solve?
Obdiitool.co.uk engineer solution:
Right click wiTech Diagnostic Application-> Properties-> Open file location
Go to C:/Program Files (x86)/DCC Tools/wiTECH/client
Right click “app-config” text file and select “Edit”
Change the first number to any one digit you like
i.e change 5 to 6
Then save the text file (Very important!)
Run Micropod 2 software Witech 17.04.27 again
If witech still prompts error” an internal registration error has occurred “, just ignore by clicking no icon to close it.
Tick off the “working offline” on the bottom left corner (Don’t need to login)
Then click “Done”
Customer feedback:
Problem solved, diagnose 2016 Chrysler 200 successfully
Video guide:
Source:http://blog.obdiitool.co.uk/solved-witech-micropod-2-cannot-register/
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