How to Solve GM MDI2 Not Connected to MDI Problem

I bought the GM MDI 2 package from obdiitool.co.uk last week. I installed the MDI Manager software along with HDD but when I tried to connect the MDI device it asked me to recover the MDI software because the one is out of date. So when I try to update the GM MDI device an error occurs every time. And at the end, after a few seconds the device automatically disconnects and I can do nothing with it. I cannot connect again and the device seems dead.
I made several attempts to update/recover the MDI device but with no luck.

OBDIITOOL.CO.UK engineer replied:
Please uninstall GM MDI Manager, and install this new version by the following download link:
https://mega.nz/file/tFxhBYCD#agbcrCKJL5PRNiNNEw6Vj7JnsWz0F3ekuChliyeZpRs
Size: 136.3 MB
Security: has been tested 100% ok, no risk!
It’s very easy to install, just click next…next…next…till the process is completed.
Watch the video to update the firmware carefully.

More July sales storewide 6% off
www.obdiitool.co.uk

Source:
http://blog.obdiitool.co.uk/solve-gm-mdi2-not-connected-to-mdi/