How to solve Benz C6 OEM Xentry Software “The data are faulty”

 When I install V2020.06 MB Xentry software with my Benz C6 OEM, it prompts that “The data are faulty”. Attached some operation pics as below.

 

The solution offered by obdiitool.co.uk engineer:

Please follow the step-by-step guide to solve.

Step 1: Go to Program Files (x86)-> Mercedes-Benz-> AddOn Center

Change the file name “AddOnCenter.exe” to “AddOnCenter.ex_”

Step 2: Open [Windows Task Manager]

Select [Java.exe.32] and [Javaw.exe*32] and click on “End Process”

Step 3: Delete all the files in “Program Files (X86)/Mercedes-Benz/Xentry” option

Step 4: Run [XENTRY FIX2] to fix the error